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Terms & Conditions

Please read these terms and conditions carefully before using our mobile recharge API services. By using our services, you agree to be bound by these terms.

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Transparent Terms

Last Updated

December 1, 2025

Introduction

These Terms & Conditions govern your use of Success TopUp's mobile recharge API services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

Acceptance of Terms

Agreement to Terms

  • By accessing and using Success TopUp's mobile recharge API service and website, you accept and agree to be bound by the terms and provision of this agreement.
  • If you do not agree to abide by the above, please do not use this service.
  • These terms apply to all users of our services, including API clients and website visitors.

Description of Service

Our Services

  • Mobile recharge API services for Bangladesh's major telecom operators
  • Support for Grameenphone, Robi, Airtel, Banglalink, and Teletalk
  • Bill payment services for utilities and other services
  • Data pack services and internet packages
  • Brilliant recharge services for digital platforms
  • Technical support and comprehensive documentation

User Account and Registration

Account Creation

  • To use our services, you must create an account by providing accurate and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • All account information must be current and accurate

Account Security

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We are not liable for any loss or damage arising from unauthorized account use

API Usage and Limits

API Access

  • API access is granted based on your subscription plan
  • You must use the API in accordance with the provided documentation
  • API usage must stay within specified rate limits

Prohibited Uses

  • Any illegal or unauthorized purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting our services
  • Reverse engineering or attempting to extract source code
  • Reselling or redistributing our services without permission

Payment Terms

Pricing and Payment

  • Service pricing is available on our website and may be updated from time to time
  • All prices are in Bangladeshi Taka (BDT) unless otherwise specified
  • We accept various payment methods including bank transfers, mobile banking, and digital wallets
  • Payment must be made in advance for API usage

Refunds

  • Refunds are processed according to our refund policy
  • Service credits are generally non-refundable
  • Exceptions may be made for technical issues on our end

Service Availability & Security

Service Availability

  • While we strive to maintain high service availability, we do not guarantee uninterrupted access
  • We may perform maintenance, updates, or experience technical issues that temporarily affect service
  • We will provide reasonable notice for planned maintenance when possible

Security Measures

  • We implement appropriate security measures to protect our services
  • Users must also take reasonable security precautions
  • We are not liable for security breaches caused by user negligence

Legal Terms

Intellectual Property

  • All content, trademarks, and intellectual property are owned by Success TopUp or our licensors
  • You may not use, reproduce, or distribute our intellectual property without written permission
  • Any unauthorized use may result in legal action

Limitation of Liability

  • To the maximum extent permitted by law, Success TopUp shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes but is not limited to loss of profits, data, or business opportunities
  • Our total liability shall not exceed the amount paid by you for the services

Termination

We may terminate or suspend your account and access to our services at any time, with or without notice, for any reason, including violation of these terms. Upon termination, your right to use the services will cease immediately.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Phone

+8801778340208

Address

Dhaka, Bangladesh